77db Privacy Policy

This Privacy Policy applies to the 77db online gaming platform, operated at https://77db.asia. When this policy refers to "77db", "we", "us", or "our", it means the operator of the 77db platform. When it refers to "you" or "your", it means any person who accesses, registers on, or uses the 77db platform in any capacity.

77db is the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how 77db handles your data, you can contact us at [email protected].

77db collects personal data from you in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers such as payment processors.

We do not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is strictly required by law or for responsible gaming purposes.

77db uses your personal data for the following purposes:

• Account management — to create and maintain your 77db account, verify your identity, and manage your login credentials.
• Transaction processing — to process deposits and withdrawals via bKash, Nagad, and bank transfer, and to maintain accurate financial records.
• Customer support — to respond to your queries, resolve disputes, and provide assistance when you contact the 77db support team.
• Platform improvement — to analyse how players use the 77db platform so we can improve game selection, performance, and the overall user experience.
• Legal compliance — to meet our obligations under applicable anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and other legal obligations.
• Responsible gaming — to monitor gaming activity for signs of problem gambling and to apply any self-exclusion or deposit limits you have set.
• Security — to detect and prevent fraud, unauthorised account access, and other security threats to the 77db platform.
• Communications — to send you account-related notifications, transaction confirmations, and, where you have opted in, promotional offers from 77db.

77db processes your personal data on the following legal grounds:

• Contract performance — processing your data is necessary to provide the 77db gaming service you have signed up for, including account management and payment processing.
• Legal obligation — we are required by law to collect and retain certain data for AML compliance, KYC verification, and financial record-keeping.
• Legitimate interests — we process certain data to protect the security of the 77db platform, prevent fraud, and improve our services, where these interests are not overridden by your privacy rights.
• Consent — where we rely on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

77db does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors — we share financial data with bKash, Nagad, and banking partners solely to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• Identity verification providers — we may share identity documents with third-party KYC verification services to confirm your identity as required by law.
• Game software providers — game suppliers may receive anonymised technical data (such as session identifiers) to deliver their games on the 77db platform. They do not receive your personal identity or financial data.
• Legal authorities — we may disclose your data to law enforcement, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights and safety of 77db or its players.
• Business transfers — in the event of a merger, acquisition, or sale of the 77db business, your data may be transferred to the new operator. We will notify you before any such transfer takes effect.

When you make a deposit or request a withdrawal at 77db, your payment details are transmitted directly to our payment processing partners via encrypted connections. 77db does not store your full bKash PIN, Nagad PIN, or bank account passwords on our servers at any point.

We retain a record of your payment account identifiers (such as your registered bKash or Nagad mobile number) to verify that deposits and withdrawals are made to and from accounts registered in your own name, as required by our anti-money laundering obligations.

77db uses cookies and similar tracking technologies to operate the platform effectively. A cookie is a small text file stored on your device when you visit the 77db website or use the 77db app.

You can manage or delete cookies through your browser settings at any time. Note that disabling non-essential cookies may affect some features of the 77db platform, such as saved preferences.

77db retains your personal data for as long as your account is active and for a period after account closure as required by law. The following retention periods apply:

• Account and identity data — retained for a minimum of 5 years after account closure to comply with AML and KYC legal obligations.
• Transaction records — retained for a minimum of 5 years after the date of each transaction for financial record-keeping and regulatory compliance.
• Support communications — retained for 2 years after the date of the last communication, or longer if the communication relates to an unresolved dispute.
• Technical and usage data — retained for up to 12 months from the date of collection, after which it is anonymised or deleted.

When your data is no longer required for the purposes for which it was collected, and there is no legal obligation to retain it, 77db will securely delete or anonymise it.

77db takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

• All data transmitted between your device and the 77db platform is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on our servers is encrypted at rest using industry-standard encryption algorithms.
• Access to personal data within 77db is restricted to staff who need it to perform their job functions, and all staff with data access are subject to confidentiality obligations.
• We conduct regular security reviews and vulnerability assessments of the 77db platform.
• In the event of a data breach that is likely to affect your rights, 77db will notify you and the relevant authorities as required by law.

As a 77db player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access — you can request a copy of the personal data 77db holds about you.
• Right to rectification — if any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can request that 77db delete your personal data, subject to our legal retention obligations. We cannot delete data we are legally required to keep.
• Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data while a dispute or correction request is being resolved.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format.
• Right to object — you can object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent — where processing is based on your consent (such as marketing emails), you can withdraw that consent at any time.

77db will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

The 77db platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at 77db or provided us with personal data, please contact us immediately at [email protected].

Upon receiving a verified report of a minor's account, 77db will close the account, delete the associated personal data, and reverse any transactions where possible. We take underage gambling extremely seriously and cooperate fully with any investigation into such cases.

77db may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email at least 14 days before the updated policy takes effect.

The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the 77db platform after the effective date of any updated policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77db handles your personal data, please get in touch with our team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the 77db platform
• Response time: We aim to respond to all privacy-related enquiries within 5 business days